#786: Thrad CEO Andrea Tortella on advertising in your conversational AI
What if the most valuable part of your next conversation with an AI wasn't the answer it gave, but the ad it served? Agility requires more than just ...
#785: Avaya CTO David Funck on building persistent memory of the customer with AI
What if every AI interaction with a customer built upon the last, instead of starting from scratch every single time, or at least having it feel that ...
#784: Monday.com Global Creative Director Robbie Ferrara on clarifying the benefits of AI
What if the biggest risk in deploying AI isn't the technology itself, but how your team is able to understand its most significant benefits? Agility ...
#783: Typeface CMO Jason Ing on the paradox of hyper personalization and brand consistency
What happens when your brand has a million different voices speaking to a million different customers? Is that the pinnacle of personalization, or is ...
#782: Salesforce Marketing Cloud CMO Bobby Jania on the end of "Do Not Reply" marketing
What if the most damaging phrase in your marketing isn't a four-letter word, but three simple ones: "Do Not Reply"? Agility requires more than just m...
#781: CommerceIQ CMO Sai Koppala on retailer resilience through intelligent operations
What if the biggest threat to your brand’s profitability isn’t the next tariff or supply chain disruption, but an outdated playbook that forces you to...
#780: Third-party partner experience and security with Haider Iqbal, Thales
What if the biggest threat to your brand’s agility and security isn't a competitor, but the welcome mat you lay out for your own partners? Agility re...
#779: Denodo CMO Ravi Shankar on why good data is critical to AI success
What if the multi-million dollar AI initiative you're championing is being silently sabotaged, not by a competitor, but by your own data infrastructur...
#778: Intuit Mailchimp's Diana Williams on moving from fragmentation to holiday sales success
During the chaos of the holiday season, is it possible for small retailers to turn their fragmented customer data into a perfectly timed, personalized...
#777: Cisco's Chang Chang on how AI is turning the contact center into a profit center
Is your contact center ready to become a profit center? Agility requires not just adopting new technologies like AI, but also fundamentally rethinkin...